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Welcome
DTS Internet Solutions is a freelance ran business based in Darlington. With over 5 years experience working within the Internet Advertising Industry, I have a great knowledge of all aspects of Online Advertising and Website Design. We design and code easy to use and eye catching websites and offer full marketing solutions to suit your needs.
DTS Internet Solutions - Terms & Conditions of Purchase
Effective - January 2015


Thank you for your decision to purchase one of DTS Internet Solutions' Products/Services. Please read these Terms and Conditions carefully as they contain important information that apply to you and your purchase, and will become a binding agreement between you and DTS Internet Solutions. These do not affect your statutory rights under Internet Law.

Service Agreement
Once a customer has purchased any product/service with DTS Internet Solutions they enter into a verbal contract for the minimum of 12 months for the first year, the following year notification will be sent to the customer (within the Renewals section below).

DTS Internet Solutions will endeavour to ensure a prompt and continuing service as described in the specification ("the Service") but will not be liable for any loss of data resulting from delays, non-deliveries, or service interruptions caused by circumstances beyond the direct control of DTS Internet Solutions, or by errors or omissions of the Customer. DTS Internet Solutions specifically excludes any condition of warranty as to the accuracy of third party information received through the Service.

Domain names registered through DTS Internet Solutions on behalf of the customer, shall be registered to the customer's name and Company name.

Any information/images received from the customer for the content of the Design of their Website, remains solely the responsibility of the customer and they must ensure that any information/images sent is not copied from a third party website, trademarked or copyrighted to another Company.

Once DTS Internet Solutions have designed a Bespoke Website for an individual Company, the website design then becomes the property of the customer. Should a customer wish to leave DTS Internet Solutions they may take their Website Design with them, however, should they wish to also take the domain name, a transfer fee may be applicable. At least 2 weeks notice must be given to DTS Internet Solutions should a customer wish to take their website elsewhere.

Any changes/amendments a customer may wish to make throughout the year, must be forwarded via email to design@dtsinternetsolutions.co.uk May we point out that depending of the nature of the change/amendment a small fee may also be applicable.

All websites that have been activated to the Internet, once designed and approved by the customer, will be submitted to the various Search Engines, however, DTS Internet Solutions will not be held responsible nor guarantee as to where your website may appear . This will be down to the various Search Engines to cache your website.

On the odd occasion, the service to your website hosting & email may be disrupted, due to routine maintenance by the hosting company. DTS Internet Solutions will endeavour to keep the customer notified at all times of any planned maintenance that is brought to DTS Internet Solutions attention.


Copyright
Any information contained on DTS Internet Solutions' website is copyrighted to DTS Internet Solutions alone and may not be copied or used by any other company or third party. Any images that appear on our website are the property of DTS Internet Solutions, any other trademarks that appear may belong to various third parties.

Payment & Terms
Full payment is taken on the day of purchase for any package chosen as costs will be incurred by DTS Internet Solutions. Should a part payment be agreed with both parties, half must be received on the day of purchase and the remainder of the payment will be taken on completion of the website design. (Part payment does not apply to Google Adword Accounts).

Google Adword Accounts
An initial set up fee will be applicable for this product/service which is non-refundable once paid for by the customer. Monthly running costs will be made to the customer, (amount depending on search terms, locations & business sector). A notification letter will be sent monthly to the customer to advise of the amount and date due for the following months costs (monthly costs are paid one month in advance). The customer may cancel their Adword Account at any time throughout the year by giving one months notice in writing to info@dtsinternetsolutions.co.uk

Renewals
A Renewal fee will be applicable and shall be due on a yearly basis. A notification reminder letter will be sent to the customer at least 1 month prior to the renewal date. This will allow sufficient time for any cancellations that may arise. On the cancellation of any Renewals, DTS Internet Solutions reserve the right to remove all products/services from the Internet and terminate the customer's account with immediate effect.

It is the responsibility of the customer to notify DTS Internet Solutions of any change of address or contact telephone number for renewal purposes.

Refund Policy & Cancellations
All refunds are at the discretion of the Partners of DTS Internet Solutions. Refunds must be requested in writing to info@dtsinternetsolutions.co.uk
Once a domain name along with the hosting has been registered, it cannot be returned, therefore, will not be considered for refund. Should a customer wish to change their chosen domain name, additional fees may be incurred.

All renewal cancellations must be made in writing to info@dtsinternetsolutions.co.uk with 2 weeks notice.

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